Terms & Condition

Last Updated: December 19, 2022

Welcome to our website! According to the Information Technology Act of 2000, this document is an electronic record and was published in accordance with Rule 3 of the 2011 Information Technology (Intermediaries guidelines) Rules, which mandates the publication of the terms and conditions, privacy statement, and rules for accessing or using online marketplace platform.

The following T&C, as they apply to our site, including the applicable policies that are incorporated herein by reference, govern your use of the website, its services, and tools.

The rules, policies, terms, and conditions that apply to each service will be deemed to be incorporated into these Terms of Use and will be taken into consideration when you use any of the services offered by us. We reserve the right to alter, modify, add, or remove parts of these terms of usage at any time without providing prior written notice. You must make sure to periodically review such usage terms for updates/changes. You will be deemed to have accepted and agreed to the changes if you continue to use the Platform after they have been posted.

Website Usage

You affirm, agree, and undertake that the following laws and regulations will be strictly followed in how you use this website:

1. You must refrain from hosting, displaying, uploading, editing, publishing, transmitting, updating, or sharing any information that:

(a) belongs to someone else and you have no legal authority to possess it.

(b) in any way misleads.

(c) advocates or engages in harassing another person.

(d) involves the dissemination of “junk mail,” “chain letters” etc.

(e) is offensive to the web community, e.g. – content that is sexually explicit or that encourages pedophilia, racism, bigotry, hatred, or any form of physical harm against any group or individual;

(h) violates or infringes upon the rights of any third party, including but not limited to those of publicity, privacy, and intellectual property (including without limitation, the unauthorized revelation of someone’s name, physical address, phone number or email address,);

(I) encourages the unauthorized or illegal copying of another person’s copyrighted work, such as by disseminating pirated computer programs or links to them, instructing users on how to get around copy protection features built into products, or disseminating pirated music or links to pirated music files (see “Copyright complaint” below for details on how to file a complaint regarding copyrighted material that is uploaded).

(j) is extremely defamatory, harassing, harmful, intimidating, blasphemous, pornographic, obscene, libelous, pedophilic, invading another person’s privacy, hateful, or racially or ethnically objectionable, disparaging, relating to or encouraging money laundering or gambling, or otherwise unlawful in any way; or unlawfully threatening or unlawfully harassing, including but not limited to “indecent representation of women” within.

(k) imparts knowledge on how to engage in illegal activities like making or purchasing illegal weapons, violating a person’s privacy, or selling or developing computer viruses.

(l) tries to gain unauthorized access to restricted areas of the website, or goes beyond the scope of authorized access, or asks other users for their passwords or personally identifying information for commercial or illegal purposes.

1. Account Registration:

To use and access certain features of the Services, you must register to create an account and become a User.

You may register directly via the Site. During the registration process, you will be required to provide certain information, and you will establish a username and a password. You agree that all information you provide to register for an Account (and/or for any subsequent activity or interaction with Us and the Services), including through the use of any interactive features on the Services, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information or information you provide, consistent with our Privacy Policy.

You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. We reserve the right to temporarily suspend or permanently terminate your Account if any information provided during the registration process or thereafter proves to be inaccurate, not current, or incomplete. You are responsible for safeguarding your password and you agree that you will not disclose it to any third party. You agree that you are solely responsible for any activities or actions under your Account, whether you authorized them or not. You will immediately notify us of any unauthorized use of your Account. We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms.

To purchase goods through our website, you need to establish an Account. When you sign up, you will be required to submit customary information such as your first and last name, email address, your phone number, and other information about your business. Before you make your first purchase, you may be required to provide additional information such as payment method information and related documentation and any other information as may be required by Us or any payment processor. Additional detail regarding information collected can be found in our Privacy Policy. By submitting payment details in conjunction with registering for an Account and/or purchasing goods, you agree to pay us for the goods purchased from our website and any applicable taxes and other fees that may accrue and authorize a payment processor appointed by Us to charge the payment method with the information you have supplied to us, and/or to credit such payment method to make any adjustments if necessary. We reserve the right to correct any errors in pricing. We have the right to refuse any order.

2. Ownership:

Our product and services and its Content are each protected by copyright, trademark, and other laws of India. You acknowledge and agree that the Product and Services and Content that we provide to you are under the ownership of us which we purchase directly from manufacturers and distributers and other wholesalers which are fully certified products and services. The associated intellectual property rights, its licensors and/or other providers of such material, the copyright, the trademark of the brand and logos of the products which we sale through our retail outlet and our e-commerce website are fully certified and are under the ownership of the respective companies. Other than expressly stated herein, there are no implied licenses granted under these Terms. You will not remove, alter, or obscure any copyright, trademark, service mark or other proprietary rights notices incorporated in or accompanying the Services or Content. Additionally, we are the owner of pending, registered and/or unregistered trademarks, trade dress and trade name appearing on the website, including Our name and logo, and all related names, logos, product and service names, designs, and slogans. You agree to not use such marks without Our prior written permission. Any other trademarks, service marks, logos, trade names and any other proprietary designations are the trademarks or registered trademarks of their respective parties.

3. Payment:

(a) Payment Methods: To make a purchase, we shall allow you to make payment to us via, Credit Cards/Debit Cards/UPI payments/Any other bank transfer/Cash on Delivery, and you must provide an approved payment method with your Account, whichever is convenient to you with above following. By submitting payment details in conjunction with registering for an Account and/or purchasing goods, you agree to pay for the goods purchased, and any applicable taxes and other fees that may accrue, and you authorize and any payment processor for any of them to charge the payment method with any payment due from you using the information you have supplied to Us, and/or (where applicable) to credit that payment method and/or to make any adjustments if necessary.

(b) Payment Processors: We have partnered and signed a written agreement with ICICI Bank Limited who is our Third-party service providers who shall help you and us to make any kind of online transaction when you purchase our products through our site. Such Third-party service providers may be used for payment card acquiring, fraud alerts, payment processing and the disbursement of funds to Us from which you make purchases. You acknowledge and agree that We may share information about you with such payment processors in order to complete any transaction.

4.  Returns, Refunds, Cancellations:

(a) Returns: We have a 11 days return policy, which means you have 11 days after receiving your item to request a return. To start a return, you can contact us via our email id and phone numbers provide to you. If you receive a product from us that is damaged or defective in any manner, we will be happy to accept the product back without asking any questions. All you need to do is inform us about the issue within 48 hours of receiving the product, and we will arrange for a pickup. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. To be eligible for a return, you’ll need the receipt/invoice or proof of purchase and ensure that the product is returned to us in the exact same manner in which it was delivered to you. We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

(b) Refunds and cancellations. If you receive a product that is damaged, the shipment includes missing items or you do not receive the product by the expected ship date, you must report the issue within 11 days of receiving the product. Once we receive the product and it is inspected by our team, we will initiate the refund process. Your money will be refunded within 2-3 business days from the date of the product’s arrival in our warehouse. We will refund the money to the user’s bank account or wallet, as per the original payment method. You agree that if you do not timely report the issue, the product shall be deemed delivered and satisfactory. We reserve the right to accept or reject any missing or damaged report filed by a User in its sole reasonable discretion, including in the event We suspect any fraudulent activity. Our decision whether to accept a damaged or missing claim shall be final.

5. Information We Collect About You:

All information we collect about you when you register on our website or use or visit our Products and Services is subject to our Privacy Policy. By using the Services, you consent to the terms and conditions of the Privacy Policy and all actions taken by us in accordance with it.

6. Notices:

Any notices or other communications permitted or required hereunder, including those regarding modifications to these Terms, will be in writing and given: (a) by Us via email (in each case to the primary account email address that you provide) or (b) by posting to the Site. For notices made by email, the date of receipt will be deemed the date on which such notice is transmitted.

7. Contact Us:

If you have any questions or complaints about these Terms or the Services, please contact us at laboni29rajib@gmail.com or by regular mail via: laboni29rajib@gmail.com[Laboni Fashion, 29, N.S.Avenue, Serampore, West Bengal 712201, India]

8. Modification:

We reserve the right, at our sole discretion to modify, suspend, discontinue, or terminate the Services or any content, feature, or material we provide thereon. We also reserve the right to modify these Terms from time to time upon reasonable prior written notice. We will not be liable if for any reason all or any part of the Product or Services is unavailable at any time or for any period. From time to time, we may restrict access to some or all parts of the Services to users. You agree that it is your responsibility to monitor changes to our Services. If we modify these Terms, we will provide you with reasonable prior written notice and post the modification on the Site and/or provide you with notice of the modification. By continuing to access or use the Services thereafter, you are indicating that you agree to be bound by the modified Terms. If the modified Terms are not acceptable to you, your only recourse is to cease using the Services.

9. Shipping policy:

At Laboni, we understand how important it is for our customers to receive their orders in a timely and reliable manner. That is why we have partnered with Delhivery as our courier service provider to deliver products to our customers. By placing an order with us, you agree to Delhivery’s terms and conditions, which are available on their website. While we make every effort to ensure that your orders are processed and shipped out as quickly as possible, we cannot be held responsible for any delays or issues caused by Delhivery’s services. In the event of a delivery problem, please contact Delhivery directly to resolve the issue. If you have any concerns about your order, you can reach out to us via the email addresses and phone numbers provided on our website. We will do our best to assist you in resolving any issues relating to your orders. You can also track your order directly from our website and Delhivery’s website to stay updated on the status of your delivery. We hope that our partnership with Delhivery will help us provide you with a reliable and hassle-free delivery experience. You can also track your order directly from our website and https://www.delhivery.com/.