In order to better support the needs of our customers, we will be available for phone support from 9am to 6:30pm, Monday-Sunday. Please note that our Chat support is available 24x7.

You may return your order for a refund or replacement to LABONI within 11 days of the purchase date by visiting the returns page. And there are no return shipping charges!

Once we receive the product and it is inspected by our team, we will initiate the refund process. Your money will be refunded within 2-3 business days from the date of the product’s arrival in our warehouse. We will refund the money to the user’s bank account or wallet, as per the original payment method. Be sure to save your proof of postage until your return is completed.

As soon as you place your order, we begin processing it. Therefore, we are unable to change or cancel orders. You can mail or call us directly if you wish to submit a return authorization once your order has been received. The terms and conditions for returns will apply.

Our store is at Serampore, Hooghly. More precisely 29, N.S.Avenue, Serampore, West Bengal 712201, India.

Product sizing varies between different brands and styles. Product size information can be found toward the bottom of each product detail page as shown in the image below. Unless otherwise specified sizing is in inches and is taken with the item lying flat.

We accept all kind of Credit Cards and Debit Cards, UPI, Net Banking and Cash on Delivery. You can go to the checkout page and find the payment options.

Although we strive for perfection, we are human, and sometimes the wrong items are shipped from our warehouses. We are so sorry for any inconvenience this has caused, and our customer service team is here to help make things right. Please contact our customer service team via phone or our contact us page, so that they can work to get you your goods as soon as possible.

Phone support is available Monday-Sunday from 9am-6:30pm at +91 84200 15942/ (033) 26525529/ (033) 26522225

• Cotton: Cotton holds up well to home laundering. Remove the garment from the dryer promptly to reduce wrinkling. Press using spray starch for the crispness of a laundered shirt.
• Cotton blend: Dry cotton-blend garments using your dryer's permanent-press or low-heat cycle and remove immediately to reduce wrinkling. Touch up with a steam iron, and starch for a professionally laundered look.
• Denim: Denim should be washed with cold or warm water, inside out. If washing denim that is mixed with synthetic fabrics, always follow care directions for the more delicate fabric with which the denim is mixed. Hang denim to dry and iron on high heat.
• Flannel: Flannel can be washed in cold or warm water. However, if your flannel derives from wool, even if it’s washable wool, avoid the dryer completely since it can dry out its fibers. For non-washable wool, flannel avoid laundering it at home and take it to the dry cleaners.
• Nylon: Machine-wash nylon garments in warm water. Use a low-temperature setting when tumble-drying and include a dryer sheet to reduce static electricity. Use a warm iron to press, if necessary.
• Polyester: Read the label. Usually, polyester items can be machine-washed (cool) and dried (low). Check the label to see if air-drying is recommended. Touch up with a cool - never hot - iron, if necessary.
• Rayon: Make sure to read the care label for Rayon clothing. Launder in cool water and a mild detergent. When machine-washing, use the gentle cycle and promptly remove garments after washing. When hand washing, do not wring or twist the garment. To dry, roll the item in a towel to squeeze out excess water. Lay flat to dry. Iron when still damp and with the garment inside out to prevent the fabric from becoming shiny. Use a pressing cloth when ironing the right side of the garment. Pressing cloths can be purchased or use something as simple as a piece of white cotton fabric.
• Wool knit: Typically, wool knits need to be dry-cleaned, but check the label. If hand-washable, use cool water and a detergent for fine washables. Squeeze out excess water, then reshape and dry flat.
• Wool (lined): Lined garments generally look best when professionally dry-cleaned once a season. Between dry cleanings, remove surface soil with a brush or damp cloth. Refresh the item by hanging it from a padded hanger in a steamy bathroom; moisture will help the garment shed wrinkles. When touching up with an iron, use steam in an up-and-down motion (rather than sliding the iron along the fabric).
• Silk: Hand wash gently with mild detergent, avoiding rubbing. Test for colorfastness before washing. Dry in shade, away from direct sunlight to prevent fading. Iron on low heat while slightly damp or use a pressing cloth. Fold and store in a cool, dry place, avoiding prolonged hanging to prevent stretching.